Christmas 2014 & New Year 2015
Customer Service Hours
Customer Service Opening Hours over the holiday period are listed below.
We would like to wish all our Customers a very happy Christmas and Prosperous New Year.
ONLINE SELF-SERVICE ENQUIRIES
Customer Service for Online Self-Service bookings will be closed on the following days:
-
Thursday 25th December (Christmas Day)
-
Friday 26th December (Boxing Day)
-
Saturday 27th December
-
Sunday 28th December
-
Thursday 1st January (New Years Day)
Please call 02 9822 5622 between 8.30am to 5.30pm (Eastern Standard Time) on the following days for customer service relating to Online Self-Service bookings:
-
Monday 29th December
-
Tuesday 30th December
-
Wednesday 31st December
SERVICE CENTRES
All Service Centres will be closed from Tuesday 25th December and not re-opening until Friday 2nd January 2015 - with the exception of the following Outlets who will be open for trading during this period as detailed in the Table below. Contact details of these Outlets may be found through our
Service Centre search.
|
NSW
|
Thursday
25th Dec
|
Friday
26th Dec
|
Saturday
27th Dec
|
Sunday
28th Dec
|
Monday
29th Dec
|
Tuesday
30th Dec
|
Wednesday
31st Dec
|
Thursday
1 Jan
|
|
Adamstown
|
Closed
|
Closed
|
Closed
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
Closed
|
|
Chatswood
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
Closed
|
|
Crows Nest
|
Closed
|
Closed
|
Closed
|
Closed
|
9.00am-1.00pm
|
9.00am-1.00pm
|
Closed
|
Closed
|
|
Hornsby
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Kings Cross
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Liverpool
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Miranda
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
North Sydney
|
Closed
|
Closed
|
Closed
|
Closed
|
9.00am-1.00pm
|
9.00am-1.00pm
|
9.00am-1.00pm
|
Closed
|
|
Parramatta
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Seven Hills
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Southern Highlands
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Surry Hills
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
West Ryde
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
VICTORIA
|
Thursday
25th Dec
|
Friday
26th Dec
|
Saturday
27th Dec
|
Sunday
28th Dec
|
Monday
29th Dec
|
Tuesday
30th Dec
|
Wednesday
31st Dec
|
Thursday
1 Jan
|
|
Burwood Village
|
Closed
|
Closed
|
Closed
|
Closed
|
Closed
|
Closed
|
8.30am-5.30pm
|
Closed
|
|
Coburg
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Dandenong
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Footscray
|
Closed
|
Closed
|
Closed
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
Closed
|
|
Geelong
|
Closed
|
Closed
|
Closed
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Flinders St
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Mt Waverley
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Rowville
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Tullamarine
|
Closed
|
Closed
|
Closed
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
QLD
|
Thursday
25th Dec
|
Friday
26th Dec
|
Saturday
27th Dec
|
Sunday
28th Dec
|
Monday
29th Dec
|
Tuesday
30th Dec
|
Wednesday
31st Dec
|
Thursday
1 Jan
|
|
Brisbane City
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Capalaba
|
Closed
|
Closed
|
Closed
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Mount Gravatt
|
Closed
|
Closed
|
Closed
|
Closed
|
9:00am- 4:00pm
|
9:00am- 4:00pm
|
9:00am- 4:00pm
|
Closed
|
|
Townsville
|
Closed
|
Closed
|
Closed
|
Closed
|
9:00am- 3:00pm
|
9:00am- 3:00pm
|
9:00am- 3:00pm
|
Closed
|
|
WESTERN AUSTRALIA
|
Thursday
25th Dec
|
Friday
26th Dec
|
Saturday
27th Dec
|
Sunday
28th Dec
|
Monday
29th Dec
|
Tuesday
30th Dec
|
Wednesday
31st Dec
|
Thursday
1 Jan
|
|
Balcatta
|
Closed
|
Closed
|
Closed
|
Closed
|
8:30am- 12:30pm
|
8:30am- 12:30pm
|
8:30am- 12:30pm
|
Closed
|
|
Bibra Lake
|
Closed
|
Closed
|
Closed
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Canning Vale
|
Closed
|
Closed
|
Closed
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
East Perth
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Fremantle
|
Closed
|
Closed
|
Closed
|
Closed
|
8:30am- 12:00pm
|
12:00pm
|
12:00pm
|
Closed
|
|
Joondalup
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
Tas
|
Thursday
25th Dec
|
Friday
26th Dec
|
Saturday
27th Dec
|
Sunday
28th Dec
|
Monday
29th Dec
|
Tuesday
30th Dec
|
Wednesday
31st Dec
|
Thursday
1 Jan
|
|
Hobart
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
ACT
|
Thursday
25th Dec
|
Friday
26th Dec
|
Saturday
27th Dec
|
Sunday
28th Dec
|
Monday
29th Dec
|
Tuesday
30th Dec
|
Wednesday
31st Dec
|
Thursday
1 Jan
|
|
Belconnen
|
Closed
|
Closed
|
9.00am-12.00pm
|
Closed
|
8.30am-5.30pm
|
8.30am-5.30pm
|
8.30am-5.30pm
|
Closed
|
|
NT
|
Thursday
25th Dec
|
Friday
26th Dec
|
Saturday
27th Dec
|
Sunday
28th Dec
|
Monday
29th Dec
|
Tuesday
30th Dec
|
Wednesday
31st Dec
|
Thursday
1 Jan
|
|
Darwin
|
Closed
|
Closed
|
Closed
|
Closed
|
10:00am- 3:00pm
|
10:00am- 3:00pm
|
10:00am- 3:00pm
|
Closed
|