Welcome to our Logistics Solutions Centre
At
PACK & SEND, we are dedicated to the success of your business - providing personalised one-stop-shop solutions to drive results for your business.
Regardless of whether you represent a small business, corporation or government department, we support your business growth by making it easier to do business with us.
Our unique personalised service is all backed up by the comprehensive systems, infrastructure and technology of the trusted
PACK & SEND brand of 20 year experience - a brand trusted by major Blue-chip organisations such as Qantas, Telstra, BHP, Bunnings Warehouse, Kodak, Optus, Virgin Airlines, National Australia Bank, Coca Cola Amatil, Hewlett-Packard, Motorola, Nestle - to name just a few.
View our Business Solutions list below to learn more about how we can help your business grow.
Find a Convenient Location
Our 100+ Service Centre locations nationwide are staffed by trained professional experts - providing a full range of products, services and solutions to meet local business needs.
Find Australian Service Centre Location
Sending within Australia
You have multiple service options when sending freight to Australian destinations. General Freight, express courier, same-day delivery, overnight, road and air. And we send any type of goods with no weight or size restrictions.
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Shipping Internationally
Today with the internet, businesses of all sizes have a global audience - so why not take advantage of it! Whether you are new to overseas shipping or a frequent shipper PACK & SEND can tailor a solution to help you exploit international trade opportunities.
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Import Services
With PACK & SEND's import solutions, you can import directly from your international suppliers. Arrange your inbound delivery through the personalised services of a Service Centre or book through our Online Self-Service system.
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Online Self-Service
If you send packed items that don't need the full personalised service you get in a Service Centre, then you may find it suitable for our automated Online Self-Service system. This is a DIY option, where you manage the process rather than have it done for you. If you are happy to do that, you'll pay less.
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Packaging Solutions
Your staff's time is too valuable to be packing boxes and office space is too valuable to be storing bulky packaging supplies. Use PACK & SEND as your packing & despatch department. We also specialise in handling one-off packing consignments of fragile, large, awkward & valuable items.
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Order Packaging Supplies
PACK & SEND has everything you will ever need to package your items. At every one of our Service Centre locations you'll find hundreds of the most commonly needed boxes, cushioning, tape and labels for packaging, freight, storage and moving.
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eBay Business Tools
Online buyers are always looking for convenient ways to obtain delivery price quotes. Our downloadable Packing & Freight Banner can be placed on your eBay listing description or website - assisting you in selling your items and decreasing the large number of packing or freight enquiries you may need to handle.
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Collection Points
PACK & SEND can deliver your parcel to the Service Centre you choose then we can notify the recipient when the parcel is ready. Our Service Centre Hold for Collection service means that your customers don't have to wait at home to receive their parcel and they will never miss another delivery.
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Parcel Drop-Off
Our convenient Service Centre parcel drop-off service is in demand from employees 'on the road', small businesses operating from home and businesses unable to meet strict courier cut-off pickup times.
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Complete Pick-Up solutions
We offer comprehensive pick up solutions. Enjoy the convenience of our flexible pick up service option - which means we collect your consignment at a time that suits you. We can also schedule regular daily pick-ups at fixed times or on select days. Saturday pick-ups are also available if requested.
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Confirmation of Delivery
Would you like to receive a phone call, email or text message that your urgent shipment arrived on time? Your local PACK & SEND Service Centre can contact you by your preferred method to confirm delivery of your parcel.
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Sensitive & Fragile Technology Freight
PACK & SEND provides tailor-made packaging and transport solutions for companies within the technology sector. We are the experts in the movement of high value and sensitive equipment used in industries as diverse as medical, laboratory, communications, broadcasting, hi-tech office, computers and data processing.
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Store Connect
Sometimes you need more than just having your product delivered from A to B. Along the journey, it may need to be packed, stored, returned, unpacked, labelled, collected, installed or delivered 'after hours'. Imagine having a business connection, where one phone call can make this happen! That's the power of PACK & SEND's Store Connect services.
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Asset Recovery Solutions
PACK & SEND are the experts in controlling the returns process of high-value equipment. Our services include an End-of-Lease 'Controlled Return Program' for electronic or computer goods that need to be updated, recycled or re-used.
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Project Management
With the advantage of a national network of Service Centres, PACK & SEND is equipped to handle the most challenging logistics projects. Such requirements may include exhibition trade shows, relocations and once off fulfilment tasks.
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Product Returns Solutions
By using the national PACK & SEND Service Centre network, you can offer your customers an easy and efficient solution for product returns. Our easy-to-use product returns solutions are a great way to build customer loyalty and business growth.
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After Sales Parts Delivery
Each PACK & SEND Service Centre can provide specialist 'storage, pick, pack and delivery' services. This includes the storage and subsequent delivery of emergency spare parts within critical time frames. Deliveries of spare parts can be made quickly because your inventory is geographically positioned as close as possible to your customer.
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Lithium Batteries
Lithium Batteries are contained in numerous electronic devices. They are classified as dangerous goods and can only be freighted to destinations following strict compliance with legislative guidelines. PACK & SEND specialises in handling products that contain Lithium Batteries.
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Tradeshow & Expo Logistics
We understand that when your business is exhibiting at a tradeshow you are working under very tight schedules and often multiple venue stops. With complete packaging and freight solutions and national network of Service Centres we have the expertise to ensure your exhibition, tradeshow or conference is a very successful one.
Contact local Service Centre to learn more
Art & Antique Dealer Solutions
Art and Antique dealers can significantly increase their sales by offering tourists and internet buyers a convenient packaging and freight service. Join the growing trend of galleries and art dealers who outsource the professional preparation and shipping of their high value works of art and antiques to PACK & SEND.
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Mail Processing & Distribution
PACK & SEND's mail processing services can include photocopying, printing, folding, inserting, addressing and posting. Using our service may provide savings by the reduction in time your staff spend preparing mail and reducing postage costs.
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Warehousing, Distribution & Fulfilment Services
PACK & SEND can provide warehousing, distribution and fulfilment services for small and medium sized businesses and we can tailor a solution that meets your individual requirements. Our services can include unloading of containers, warehousing and inventory management, order fulfilment, and delivery.
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Freight plus Warranty
The range of goods we can provide warranty cover for loss or damage during transit is far greater than any other express courier company. PACK & SEND has no limits on the value of the goods to be sent but certain extra procedures are required.
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Document & Address Label Preparation
The typical freight company requires you to complete all paperwork, and documentation for your consignment. At PACK & SEND we can handle the piles of paperwork and red tape for you.
Contact local Service Centre to learn more
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