Online Self-Service - How it Works

There are No Limits at PACK & SEND and you can choose the level of service you want - depending on your needs - using either our Retail Service Centres or our automated Online Self-Service system.

If you have a packed item that doesn't need the full personalised service you get in a Service Centre, you may find it suitable for our automated Online Self-Service system.

This is a DIY courier service option, where you manage the process in your own home or office - rather than have it done for you. Of course, if you are happy to do that, you'll pay less

How the Online Self-Service system works

Step 1 You Pack the item in suitable packaging ensuring it's well protected. You Weigh and measure your package .
Step 2 You Get a Quote, by entering all the details and booking & paying online - anytime, day or night. You print all shipment documents and attach the shipment labels to your package.
Step 3 On the day of collection, hand over the package in person to the driver..or if it's more convenient you may choose to drop-off your booked parcel at your nearest Service Centre. You can track your delivery online all the way to its destination.