Online Self-Service Warranty Claim

If you have selected Freight plus Warranty service option at the time of your booking and your goods have been damaged or lost in transit, please complete the form below (making sure you select PACK & SEND Service Centre whose details appear on the Tax Invoice Receipt) and we will get back to you as soon as possible.

Fields marked with an asterisk ( * ) are required.

Please check details for the fields highlighted in red below

* State :

*Name :

Company :

*Phone :

*Email :

*Tracking / Receipt Number :

*Claim Details :

*Attach Supporting Documents :

(Please attach as many files as required. Individual files should be no bigger than 2MB)

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What are my Options
Parcels
(less than 30kg)
Parcels & Freight
(over 30kg)
Unpacked & Fragile Goods
Excess Baggage
Parcel Collect Service
Buy Boxes & Packaging
Track an item

FIND A SERVICE CENTRE

Online Self-Service Warranty Claim

How it Works