Project Management

Complex Logistics Projects

PACK & SEND is equipped to manage the most complex logistics projects. When your regular freight company says no - PACK & SEND says yes!

We pride ourselves on being a solutions oriented company, capable of meeting the most challenging logistics requests. With the advantage of a national network of Service Centres, PACK & SEND is able to co-ordinate an entire project, taking the hassles away from a client's specific logistics hurdle.

Our extensive experience in project managing large, complex and sensitive logistics requirements has included packing and sending large props used in the opening and closing ceremonies of the Olympic Games and national product road shows.

Case Studies

Bunnings (Hardware chain)
Bunnings Hardware acquired the Hardware House Superservice centre chain and subsequently closed many of these stores around Australia. PACK & SEND was commissioned to utilise its national network to assist in the return of several thousand pieces of computer equipment from these stores back to a central warehouse. This task involved the pick up of computers and then each piece was required to be thoroughly cleaned. Each computer was then catalogued, professionally packed and freight forwarded to the central warehouse.

Virgin Blue (Airline)
With only 3 weeks remaining to Christmas, Virgin Blue required the packaging of 2,400 staff Christmas presents with delivery to be made to home addresses in four capital cities. The challenge was made more difficult because each Christmas pack consisted of a number of gifts (wine, cutlery, backpack etc) with each of these components located in different States of Australia. Utilising the advantage of the national network, PACK & SEND was the only company willing and able to satisfy Virgin Blue's time restricted needs to successfully complete this task.

QANTAS (Airline)
QANTAS airlines faced the challenge of having staff dedicated to daily packaging and courier despatch of items found on their planes and terminals that had been inadvertently left behind by passengers (mobile phones, diaries, suits, bags, laptop computers etc). QANTAS have now outsourced this entire function at all airports throughout Australia to PACK & SEND resulting in cost savings and better service for their customers. QANTAS refers their customers to PACK & SEND, we pick up these 'found items', professionally pack them, prepare and label them, and deliver them as instructed by the QANTAS passenger.